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FAQs2022-05-09T16:48:58+08:00

FREQUENTLY ASKED QUESTIONS

What DAP and DDP are?2022-02-16T14:17:05+08:00

DAP, Delivered At Place, products will be delivered to your address excluding tax, but value below USD 800 tax is free in US and Australian dollar 1000 tax is free in Australia.

DDP,  Delivered Duty Paid, products will be delivered to your address including tax.

How to become your wholesaler2022-01-05T09:33:22+08:00

You can find out more information here if you want to become our wholesaler.

Why there are no shipping options available2021-11-02T16:56:09+08:00

If you cannot see available shipping options on the cart page, please follow the guide below.

  • The no shipping options might happen when you only add the custom logo product to your cart, because there is no weight for the custom logo products. The custom logo is only for the custom logo fee, gift boxes costs are not included, please don’t forget to add the gift boxes you need to your cart.
  • Currently, there are no shipping options available in your location, you can refer to the shipping policy page and find out if there is a live shipping cost for your current location. If you find that there is no live shipping price for your location, you can contact us for a shipping quote.
Quality and Factory Certification2021-09-06T11:13:10+08:00

Every Geoto box is checked when they were on production line, we assemble our box using mould to get exactly consistent size. Geoto box could support at least 250Kg pressure. Geoto box could work between  -15℃ to 60℃ .We accept 3rd party quality check upon customer request.

Geoto factory use ISO 9001:2015 quality management, pass fsc certification, Audited by Sedex SMETA(4 Pillar), Food contact workshop certified. All main material get through ROHS test. Please contact us in case you need certifications or test reports.

The sticky corner is with some problem?2021-08-23T18:07:58+08:00

Please follow this video you will get very strong stickiness.

Why the magnets not work better?2021-08-23T18:07:33+08:00

Please bend the front flap as video, normally the magnets will work better. The magnetic force will be stronger after box closure for several hours.

What is your currency in website?2021-08-18T10:04:04+08:00

US Dollar.

How to assemble a gift box?2021-08-18T10:05:05+08:00

You can follow the guide below to assemble a gift box:

What should I do if there is no shipping option on the cart page?2021-07-16T11:48:13+08:00

We provide shipping services to almost any country all over the world. If you can’t see an available shipping option on the cart page, here are some solutions.

  • Add some gift boxes to your cart. Notice: if you only add customization products to your cart( no gift box on your cart ), there won’t be any shipping option available.
  • Choose an available country/area on the Calculate Shipping filed, then click Update Totals.
  • Perhaps there is no shipping option available in your location currently, you can contact us to confirm.
How can I get sample box?2021-12-20T10:06:23+08:00

You can buy our stock sample boxes here, if you want to customize your sample box, please contact us and tell us your sample details.

How to Custom Logo?2021-09-02T11:31:16+08:00

Introduction for Customization

Currently, you can choose 5 custom logo styles from us, deboss, foil stamping, screen printing, digital printing, and clear window. You can find custom logo examples and more information on the custom logo page.

Click the custom logo menu, you will see different custom logo styles and examples.

Other useful pages:

  1. Custom logo, this is a page you can find different logo customization examples.
  2. Custom insert, on this page you will find many styles&materials for insert customization, including paper insert, wrapping paper, cloth lining, PET tray, and EVA.
  3. Custom standard gift box, customization based on our ready stock gift boxes.
  4. Custom other folding gift boxes, if you find that our customization services cannot meet your requirement, for example, if you couldn’t find the box size and color you need, then you can navigate to this page and get in touch with us, and we will handle your full customization request step by step.

Find the Custom Logo Page

There is a Custom Logo button below the product pricing table. Click the button it will open a new window and lead you to the gift box customization page, you can choose the customization services you want and add them to your cart.

Custom logo button position below product pricing table

Choose the Custom Service You Need

After navigating to the custom logo page, you can see 3 attributes for logo customization.

Three attributes for logo customization

  1. Box size, the size of the box you want to add your logo on.
  2. Print style, 5 customization styles you can choose for your logo/design, including deboss, foil stamping, screen printing, digital printing, and clear window.
  3. Print area, the percentage of the logo area occupies the box top area. There are 3 area percentages, less than 30%, 30%-60%, and more than 60%.

The example image will show after you choose your combination of box size, print style, and print area, then you can add your customization to your cart.

Other Information

  • The custom logo quantity should be the same as your gift box quantity.
  • Custom logo costs don’t include the gift box costs, so you need to choose the gift box you want to customize separately.
  • There are no shipping costs for custom logo, the shipping costs you see on your cart are for gift boxes only. If you only add the custom logo to your cart( There are no gift boxes in your cart), you won’t see the shipping costs and can’t proceed to checkout, if you have any questions, please don’t hesitate to contact us.
  • If you want to upload your logo/design to us, please navigate to the custom logo page, scroll down find the contact form and upload your logo/design.
How to place an order?2022-03-25T14:02:07+08:00

If you want to make an order, please follow this process,

Step1: Choose your products(Catalog)

  1. Gift box,

We have 25 sizes and 17 colors(designs) for your choice, we sell our box per 25piece of one carton.

https://www.geotobox.com/product-category/magnetic-gift-boxes/

  1. Sample or small quantity gift box,

We provide 1-24 piece for your choice in case you want to buy sample or small quantity.

  1. Logo customization,

We provide 5 way to custom logo on your gift box, this